
Keeping pets and people healthy and safe
The health, safety, and wellbeing of you, your pets, and our teams are our top priorities amid the COVID-19 pandemic.
Tips for making your vet visit as easy as possible
Step #1: Set up easy payment through MyBanfield
If you have a MyBanfield account, you can easily add a card on file for payment — and a faster, simpler checkout experience for any Banfield veterinary visit. Don’t have a MyBanfield account? It’s quick to set up.
Step #2: Complete your forms before you go
Download and complete the Authorization to Provide Care and Patient Drop-Off forms (both included at the link below) and bring them to your appointment.
Step #3: Have a drop-off appointment? Here are some specific tips:
- Bring your completed forms to your appointment.
- Keep your phone handy. We’ll perform any treatment you authorize and let you know when your pet can be picked up.
Want to know about our other appointment types? Watch our Know before you go video on visit types
Picking up medications? For medications, just call in advance and we’ll arrange to bring them out to you.

Connect with Vet Chat™
If your pet has an Optimum Wellness Plan®, you can always chat with a vet from the comfort of your couch. Get general pet care advice and support, 24/7, with Vet Chat™.

Staying open for pets
Veterinary care is an essential service. Most of our hospitals are open, but hours and offerings may have changed at some Banfield locations. Call your local Banfield for info.

Keeping pets and people healthy
We’re prioritizing care that protects against infectious disease, maintains treatment of chronic conditions, and alleviates pain and suffering.