petcare at your fingertips
With the Banfield app, taking care of your pet just got easier. Access appointment details, 24/7 Pet Chat™, customer service, and more — including your pet's medical records!
Download the Banfield® app
Pet Chat™ 24/7 support
Pet health concerns? Every Optimum Wellness Plan includes live chat with a real veterinary professional — anytime, anywhere.
Customer service live chat
Need help with your account? Live chat with our customer service team during business hours.
Records, records, records
View, filter, and download your pet's medical records easily. With details on lab tests, medications, and more.
Find a Banfield location near you
Real-time location services make finding a local Banfield easier than ever.
Pet healthcare history
Manage upcoming appointments and see detailed summaries of past visits.
Account access and control
See Optimum Wellness Plan® details, review payment information, and more.